A Rutgers study gives new insight into the experiences and perspectives of Black and Latinx people working in supportive health care roles during the COVID-19 pandemic. The study is the first to focus on the experience of support health care workers from underserved communities during the pandemic. While nurses and physicians are the most recognized frontline workers, there are a variety of other roles in healthcare that are overshadowed and lower paid, such as certified nurse assistants, therapists, emergency medical service personnel and food services and custodial staff. This essential workforce comprises nearly 7 million people, most of whom are Black and Latinx women and live in the communities they serve. The findings, which appear in the journal PLOS ONE, can be used to develop public health messages and strategies. To read the full story.